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Common questions
All orders are processed within 24 hours after you receive your order confirmation email. We send another notification when your order has shipped.
Standard shipping takes 1 to 3 business days. Expedited shipping takes 1 business day.
Your shipping confirmation email includes a tracking number. Please allow 48 hours for tracking information to become available. You can also check your order status at any time by logging into your account.
Yes. Our 30-day money-back guarantee covers opened and used bottles: return your order within 30 days of purchase and we refund the full order amount, minus the shipping costs for the return.
Please contact us as soon as possible with your order number and a photo of the item’s condition. We address these case by case and will work toward a satisfactory solution.

